Terms and Conditions
Welcome to www.thehoneyvoomduo.ie
General Terms and Conditions
Throughout our website, the terms ‘I’, ’We’, ’Us’, and ’Our’ refer to The HoneyVoom Duo. The term ‘You’ and ‘Your’ refers to the user, viewer, or client of our website and/or services.
We offer this website - including all information, tools, and services from this website - to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein. By continuing to browse this website and/or avail of our services, you are agreeing to comply with and be bound by the following terms and conditions of use which govern The HoneyVoom Duo’s relationship with you in relation to this website and provision of services. If you disagree with any part of these terms and conditions, please do not use our website nor our services.
The content of the pages of this website is for general information use only and may be subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and material found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available throughout this website meet your specific requirements.
Our website contains material which is owned by or licensed by us. This material includes - but is not limited to - the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with copyright notice which forms part of these terms and conditions.
All trade marks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on our website.
Unauthorised use of our website may give rise to a claim or damages and/or be a criminal offence.
Occasionally our website may also include links to other websites. These links are provided for your convenience to provide further information. By using these links it is does not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of our website is subject to the laws of the Republic of Ireland.
Terms and Conditions for Services
All quotations are valid for 14 days from the date of sending. If for any reason a new quote is required, the price packages may be subject to a price increase.
- Booking Fee
A booking deposit fee is required to secure the date for our services. Upon receipt of the booking deposit fee, we provide a no-quibble 30-day money back guarantee. After the 30 days has elapsed, the booking deposit fee which has been used to secure the date is not refundable nor is it transferrable to another person, another date, or another service - no matter the reason. In accepting the booking deposit fee we turn away all potential work for the date. This booking deposit fee covers the maintenance of our website, online hosting, insurance, promotions, time and work already undertaken, equipment maintenance, etc.
If for any reason we were to cancel the provision of our services to you the client, we of course return the full booking deposit fee along with any monies already paid.
The agreed balance fee must be paid on the day or any time up to 14 days prior to the event.
In the event of our cellist being sick/unable to play, we run with a violinist. If Stephen (guitarist) were to be sick/unable to play there no longer is a HoneyVoom Duo and we return the full booking deposit fee and any payment already received.
If the event runs later than the time frame provided prior to event day, it may not be possible for us to stay on later. If necessary an hourly charge may apply.
- Time Management
Unless otherwise stated at the time of booking, for all church based wedding ceremonies the allotted duration is 60 minutes (from start of entrance song to completion of exit song). For all non-church based weddings (ie.: civil) the allotted duration is 35 minutes (again, from start of entrance song to completion of exit song). When booked for our combo package of ceremony and drinks reception music, the standard duration which we perform drinks reception music is 1.5 hrs. A caveat to this is that in the event of a ceremony being majorly delayed (ie.: anything beyond 15 minutes), the additional time would have to be taken from the drinks reception performance time. For 99% of all weddings, the performance time for drinks reception music is the full 1.5 hrs. However, as players we do have schedules and timelines which we work to so it is only fair to have a cap in place. The only other caveat to this is that if a drinks reception performance is taking place outdoors and we have to use our own gazebo for weather protection, the assembly/disassembly time for the gazebo (which is minimal (ie.: 6 - 8 mins)) would also have to be taken from the overall performance duration.
- Outdoor Performances
For equipment safety reasons we we do prefer to perform indoors. However we are always open to performing outdoors - as long as weather conditions are favourable and safe
- Force Majeure
The due performance of the booking agreement is subject to alteration or cancellation by us owing to any cause beyond our control and being unable to attend your wedding/event. In the event of failure of our musical instruments or ancillary accessories liability shall be limited to a full and complete refund of all monies paid.
- Cancellation of Services
The client may cancel the booking agreement at any time prior to the event by giving written notice via email to firstname.lastname@example.org . However, as compensation against loss, we shall retain any amounts already paid. Should cancellation be received less than 10 weeks before the date, a 25% charge of the total cost should be payable by the client to us as compensation.
You do not hold The HoneyVoom Duo or any of our players responsible for any accidents, injuries, or damage incurred while on location during any performance.
- Limitation of Liability
In the unlikely event of total musical instrument failure or cancellation of the booking agreement by either party or in any other circumstance the liability of one party to the other shall be limited to the total fee in the booking agreement. Neither party shall be liable for indirect or consequential loss.
The HoneyVoom Duo shall be granted complete artistic license in relation to musical arrangement and voicing of all songs performed. Special requests are not binding instruction although every effort is made to comply with the client’s requests.
- Contact Information
Questions about our Terms and Conditions may be sent to Stephen at email@example.com